A few rules just for good measure

Our Terms and Conditions

At its website www.sporthuette.at, Sporthütte Fiegl GmbH, Dorfstraße 119, 6450 Sölden offers the possibility to rent winter sports equipment online. In addition, insurance can be taken out for damage, breakage or theft of the rented products. For ski course bookings within the All-in-One packages, Sporthütte Fiegl acts only as an intermediary and is not liable for any price or course changes. The customer is bound to his or her booking.

Pricing

Product prices appear in the first section of the booking process. It is possible to cancel the booking process at this time. The prices include applicable taxes and duties. They shall be denominated and debited in EUR.

Payment

The price can be paid by credit card (Visa, MasterCard, AmericanExpress) and Sofortüberweisung (an instant bank transfer service).

Booking Confirmation, Issuing of Vouchers

With the booking, the customer confirms the correctness of his/her personal data. The booking made by the customer is only considered accepted when the customer has received confirmation from Sporthütte Fiegl GmbH.
The customer is obliged to check this confirmation immediately for correctness. Any deviations from the booking must be reported to Sporthütte Fiegl GmbH immediately.

Withdrawal, Cancellation

Cancellation of the booking is possible in writing under the following conditions:

  • If the cancellation is made up to 10 working days before the first rental day, a cancellation fee of 15% of the booked equipment or service will be retained as a cancellation fee.
  • If the cancellation is made 3-9 working days before the first rental day, a cancellation fee of 25% of the booked equipment or service will be retained.
  • If the cancellation is made 1 or 2 working day(s) prior to the first rental day, a cancellation fee of 35% of the booked equipment or service will be retained as cancellation fee.
  • Cancellation from the first day of booking: No refund will be granted if the customer is in default of acceptance. In the event of illness or accident, the customer may withdraw from the contract upon presentation of a medical certificate and receive a refund of the rental price paid.

Collection and Return of Equipment

The customer can pick up the equipment from 3 pm on the day before the first day of the rental by presenting a photo ID and the booking confirmation. The return must take place on the last rental day before the close of business. Should the equipment be used longer than booked, the difference will be charged according to local conditions and has to be paid directly in the shop. If the equipment or parts thereof are not returned on time, Sporthütte Fiegl GmbH reserves the right to charge a corresponding additional fee. The customer must ensure that the equipment is returned in perfect condition.

Exchange

The rented equipment can be upgraded to a higher category by paying the difference. In case of an exchange into a lower category, no money will be refunded by Sporthütte Fiegl GmbH.

Usage

The customer must use the equipment in accordance with its function and operating conditions. Defects that are already apparent at the time of rental entitle the customer to free replacement in the same category. Should this not be possible, both contracting parties may withdraw from the agreement. Passing on the equipment to third parties is prohibited. We expressly draw notice to the dangers of an unauthorized exchange of skis, e.g. with regard to the setting of the ski bindings. The customer is responsible for the protection of the equipment against theft or mix-up. There is no insurance coverage for this. 

Therefore, the customer is also liable to Sporthütte Fiegl GmbH for repair costs and current value in case of breakage, damage or theft. Exception: A liability assumption by the renting agent was agreed in advance.

Insurance in Case of Damage, Breakage or Theft of Rented Equipment

If the customer has selected the "Insurance" option, the following additional conditions shall apply:

Contractual Object

In case of damage or theft, the customer is liable to the renting agent. The purpose of this contract is a partial assumption of this liability by Sporthütte Fiegl GmbH in the event of damage or theft.

Services from Sporthütte Fiegl GmbH

For a fee, Sporthütte Fiegl GmbH accepts liability for breakage or non-intentional damage. In the event of theft, a deductible will be charged depending on the category:

  • Top €100
  • Vip €200
  • Platinum €300
  • Diamond €400
  • Children & teenagers €50
Customer's notice of Damage

The customer must inform Sporthütte Fiegl of any damage immediately. The damage report includes the booking number, name and address of the customer and the rental shop, the location of the damage or theft, a description of the accident, a description of the equipment and a theft report to the responsible police station or confirmation of the damage by the rental shop and the names and addresses of any witnesses.

Release from Liability

The agreement applies only to the equipment and booking period specified in the booking confirmation. In the event of theft or breakage during a subsequently agreed extension, Sporthütte Fiegl GmbH is free of liability. In the case of a quality upgrade, Sporthütte Fiegl GmbH is only liable for the value of the originally rented equipment in the event of damage or theft. The difference shall be borne by the customer.

Disclaimer of Liability

Sporthütte Fiegl GmbH accepts no liability for damage caused by improper use of the sports equipment. In addition, Sporthütte Fielg GmbH is not liable for personal injury and damage to the property of the customer or third parties. If the customer gives the rented equipment to a third party, the lender is also not liable for damage. Sporthütte Fiegl GmbH also does not provide compensation for wear and tear caused by normal use (e.g. repair of surfaces, waxing or grinding of edges).

Costs

Sporthütte Fiegl GmbH charges a fee of 10% of the rental sum for risk assumption. The fee is to be paid in advance and will be debited with the payment

Privacy policy

Use of your Customer Data

Sporthütte Fiegl GmbH requires confidential customer data to process a booking; first name, surname, email address, country of origin and payment details such as credit card information and or account information. Sporthütte Fiegl uses an encrypted connection "SSL" (Secure Socket Layer) for the collection of credit card or account information.
The data will not be used for any other purpose.

Credit cards

Sporthütte Fiegl GmbH cooperates with MPay24-Service regarding payment methods. The credit card information or other payment information is transmitted via an encrypted SSL connection to MPay24, which handles the rest of the processing with the credit card, online or banking institutions.

Linked Websites

Sporthütte Fiegl GmbH would like to point out that these data protection provisions apply to www.sporthuette.at only. If you continue to surf on a web page linked from this website, the data protection regulations of that site apply. Sporthütte Fiegl has no influence whatsoever on the data protection regulations of external or linked websites, even though the Sporthütte Fiegl team attaches great importance to the reliability of linked websites.

JURISDICTION AND LEGAL VENUE

For all legal disputes in connection with or in relation to data protection about Sporthütte Fiegl GmbH, the exclusive place of jurisdiction is Innsbruck.

Negotiation language

German is the negotiation language of these data protection guidelines. All translations into other languages are for informational purposes only. The legally binding version is in German.

Severability clause

Should individual parts of this contract be or become invalid or contestable, or should the contract be incomplete, the validity and applicability of the remaining provisions shall not be affected thereby and shall be interpreted or supplemented in such a way that the intended purpose is achieved as far as possible.

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